Season Customer Service Professional

H&R Block  912 N. State Street  Norton
Seasonal Customer Service Professional
Hours are 9 AM to 5 PM Monday through Friday January through mid-April
 
Required Skills 
⦁     Experience working in a fast-paced environment
⦁     Previous experience in a customer service environment
⦁     Ability to multi-task
⦁     Strong organizational and time-management skills
⦁     Computer proficient with the ability to use Microsoft Office
 
Responsibilities
⦁     Answer phones and greet clients in a personalized, friendly, and inviting manner
⦁     Match clients with the best-suited tax professional for their needs
⦁     Schedule clients how they would like to be scheduled
⦁     Help to ensure all clients needs have been met during service both in person, over the phone or virtually
⦁     Maintain office cleanliness and organization of resources with team members
⦁     Other duties as assigned
Educational Requirements
⦁       High School Diploma or equivalent
 
Application
⦁       Submit resume to debra.leblanc@hrblock.com